A redirected URL is reviewed at its destination, not where it was submitted

The requirementstatement

Where a submitted URL redirects off the registered domain, the full content review applies to the destination, so the destination is what the registration must be able to survive.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
brand.website redirect chain
Where it liveslayer
WebsiteWEBSITE
How Ekas settles itdetectability
DeterministicDETERMINISTIC
Settled in code from the values you submitted. No model involved, no judgement call, same answer every time.
What the fix involvesfailureClass
Fix the fieldRETRY_FIELD
A better value in the form fixes it. Ekas can rewrite it and re-check.
Who requires itauthorities
CTIAAT&T
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

Reviewers follow the chain and judge whatever they land on, which means a brand can be assessed against a site it did not submit and does not control — a marketing shortener, an agency landing page, a marketplace storefront. The business believes its own site was reviewed and cannot understand the finding, because nothing in the rejection names the page that produced it.

How to fix itremediation

Register the URL the chain actually ends on, or remove the off-domain hop so the submitted address serves the content directly. Done when brand.website and the final URL of the fetch are the same registrable domain.

A compliant exampleexample

brand.website: https://acmecoffee.com — fetch ends on acmecoffee.com, not on a link-shortener or an agency landing page.

Common mistakespitfalls

  • Pointing the registration at the destination fixes this and can still fail WEB-077 if the destination belongs to a different business — moving the URL does not change whose site is being judged.

Notesnotes

A scoping rule: it changes what every other content check reads. Fenced against its two neighbours — WEB-075 fails any redirect at all because TCR forbids 30x on a fetched URL, and WEB-077 judges whether the destination is an unrelated brand. This one is the mechanical fact that the destination is a different domain, which is what makes the other two matter.

Rules you will hit next

Other website rules at the same severity. A registration is judged as a whole, not rule by rule.

All website rules

WEB-079 is one of 93 website rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.