An alcohol age gate must enforce 21, not 18

The requirementstatement

Where the restricted content is alcohol, the age gate must enforce a 21+ threshold rather than 18+.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
age-gate threshold
Where it liveslayer
WebsiteWEBSITE
How Ekas settles itdetectability
AI · crawlCRAWL
Needs your live site or policy page fetched and read. Ekas crawls it the way a reviewer would.
What the fix involvesfailureClass
Fix the websiteTERMINAL_WEBSITE
The fix lives on your site. No amount of rewording the form clears it.
Who requires itauthorities
TwilioCTIA
When it appliesapplicabilityText
Applies to every 10DLC registration.

Why this rule existsrationale

Twenty-one is the US drinking age, so an 18+ gate admits a whole cohort the rule exists to exclude and does it while looking compliant. The mistake travels with software: templates and plugins ship with 18 as the default because that is the threshold most of the world uses, and nobody changes it.

How to fix itremediation

Set the gate's minimum age to 21 wherever alcohol content is served, and check the plugin default rather than assuming it. Done when entering a date of birth for a twenty-year-old is refused.

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
Twiliogen230955Yes

Notesnotes

Conditional on alcohol content being present, carried in the criteria rather than as a tag — there is no alcohol attribute on the registration, and the declared ageGated flag says nothing about which substance is behind the gate.

Rules you will hit next

Other website rules at the same severity. A registration is judged as a whole, not rule by rule.

All website rules

WEB-112 is one of 93 website rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.