Website, description, flow and samples must identify one sender
The requirementstatement
The website, campaign description, message flow and sample messages must all identify the same sending business.
- Severityseverity
- BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
- When it bitesphase
- Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
- What is checkedobject
- brand website + campaign fields + samples
- Where it liveslayer
- WebsiteWEBSITE
- How Ekas settles itdetectability
- AI · formAI_FORM
- A semantic question about what you wrote: whether a description matches a use case, whether a name looks like a filed entity. Judged by a model against written criteria.
- What the fix involvesfailureClass
- Fix the fieldRETRY_FIELD
- A better value in the form fixes it. Ekas can rewrite it and re-check.
- Who requires itauthorities
- TCRTwilioBandwidthAWS
- When it appliesapplicabilityText
- Applies to every 10DLC registration.
Why this rule existsrationale
Each artifact is written separately, so a single inconsistent name is common and innocent — but a reviewer cannot distinguish that from a registration assembled out of several businesses. Consistency across all four is what makes the sender verifiable.
How to fix itremediation
Use one customer-facing name everywhere, and make it the registered brand display name or DBA.
A compliant exampleexample
Website header, description, message flow and every sample all say "Acme Coffee".
Rules you will hit next
Other website rules at the same severity. A registration is judged as a whole, not rule by rule.
WEB-001A brand website URL is requiredBlockingBLOCKINGWEB-009The website must resolve and return contentBlockingBLOCKINGWEB-012A parked or for-sale domain is not a websiteBlockingBLOCKINGWEB-013A pre-launch placeholder is not a websiteBlockingBLOCKINGWEB-014Staging, admin and internal hosts must not be the brand websiteBlockingBLOCKINGWEB-016The website must be machine-crawlableBlockingBLOCKING
WEB-058 is one of 93 website rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.