A charity campaign must supply both its own site and an accreditation listing

The requirementstatement

A Charity campaign must supply the charity's own website URL and a listing URL at an accreditation organisation, and both must resolve.

Severityseverity
BlockingBLOCKINGBreaking this rule gets the submission rejected. There is no partial credit.
When it bitesphase
Gates approvalapprovalGet this wrong and the brand or campaign is refused at registration.
What is checkedobject
charity website URL + accreditation listing URL
Where it liveslayer
WebsiteWEBSITE
How Ekas settles itdetectability
External recordEXTERNAL_DATA
The fact that settles it lives in a register we cannot query, such as the IRS file, a postal database, or another provider’s tenant. Reported as a warning with the evidence to check, not as a pass.
What the fix involvesfailureClass
Supply evidenceTERMINAL_EVIDENCE
Needs proof only you hold: a screenshot, a recording, a scan of the form people signed.
Who requires itauthorities
T-MobileBandwidthInfobip
When it appliesapplicabilityText
Applies when the use case is CHARITY.

Why this rule existsrationale

Donation messaging is the most impersonated category there is, so the carriers demand a second, independent source that the charity exists — a listing nobody can create for themselves. A real charity that has simply never registered with an accreditation body is stopped here, and finding that out at submission rather than after a rejection is worth weeks.

How to fix itremediation

Supply the charity's own website alongside a listing at an accreditation organisation — a GuideStar/Candid profile, a Charity Navigator entry, or the state charity register — and open both links yourself before submitting.

Provider rejection codescodes

The code you get back when this rule is what failed, and whether that provider lets you resubmit.

ProviderCodeResubmit
T-Mobile9002Yes
BandwidthTFV 1110Yes

Check this yourselfattestation

No tool can settle this one for you. Here is the check, and what wrong looks like.

Do you have both URLs — the charity's own site and its accreditation listing — and do both open in a private window?

  1. 1Obtain the listing URL: a GuideStar/Candid profile, a Charity Navigator entry, or the state charity register.
  2. 2Open both links yourself, logged out, before submitting.
  3. 3Supply them with the organisation name and EIN.

What wrong looks like: A real charity that never registered with an accreditation body is stopped here. Donation messaging is the most impersonated category there is, so a second, independent source that the charity exists is not negotiable.

Notesnotes

We cannot verify an accreditation listing, and we do not hold the listing URL as a field. The user has to obtain it, confirm it resolves publicly, and supply it with the registration alongside the organisation name and EIN.

Rules you will hit next

Other website rules at the same severity. A registration is judged as a whole, not rule by rule.

All website rules

WEB-153 is one of 93 website rules in the 915-rule 10DLC registry. Free to cite under CC BY 4.0.

Reading the rules is the easy part.

Ekas runs every rule that gates approval, 823 of these 915, against your registration before it reaches the carrier. It reads your site, your policy pages and your opt-in the way a reviewer would, and hands you the fix, not just the verdict.